Our Guarantee

Customer Support

Customer Support

Our Guarantee


We take your trust seriously.

As the founders, Jude & I get it, you haven't tried us before...

We want all our customers to feel their best.

While that is in reach for most when using Bio-First products, they might not work for everyone.

If you are unsatisfied with your purchase for any reason, we will refund your order within 60 days - no questions asked (although we do value any product feedback please.)

This guarantee is available wherever you purchase your products.

Please email your request for a refund to hello@biodenovo.com.

All refund requests must be within sixty (60) days of the date your credit or debit card was charged.

You agree to comply with all instructions provided by one of our awesome team members related to your refund. We promise they're not difficult!


Byron, Co-Founder

Customer Support

Our Guarantee

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